• Please watch the initial setup video and load your labels in.
  • If you haven't already done so, please run the automatic label identification so Rollo can learn the label properties. You can do so by pressing and holding the top circular button until Rollo beeps one time.

    If you have blank labels sticking out in front of Rollo, you can open Rollo, take all the labels out, close Rollo, and feed the labels in manually from the back. This way Rollo will use your very first label.
  • Create your label size as a custom label in your Windows / Mac. See this link for a how-to.

Amazon provides two ways to print your ASIN labels 

Method 1: Send to Amazon

In Step 1 of your Send to Amazon workflow, click on Print all SKU labels

Choose your printing format as thermal and enter your label's dimensions

Method 2: Amazon Scan & Label

In your Amazon Seller Central account, please click on Inventory > Manage FBA Shipments

At the top of the page, click on Scan & Label

Click on Printer Settings, enter your label dimensions, and click on Save

Tip: If your label size is smaller than the minimums required by Amazon, just scale both the width and height together. For example, if your label is 20mm x 20mm, you can enter 40mm x 40mm 

Enter your UPC / Merchant SKU and press enter

On the right-hand side, you will see Print Label and Download Label. Choose one and print the file to Rollo. Please ensure that the paper size is correctly selected and that the preview looks correct.