Rollo Support

Rollo Wireless Printer - Initial Setup 1

• Setup Wireless Rollo for First Use

Rollo USB Printer - Initial Setup 4

• How do I generate shipping labels?
• Setup Rollo for First Use
• Installing Rollo Driver on Mac
• Installing Rollo Driver on Windows

About Rollo 3

• Why does Rollo exist?
• What can I use Rollo for?
• Why there is no phone number for me to call Rollo?

Compatibility 5

• What platforms does Rollo work with?
• Is Rollo compatible with my label?
• Can I print from iPad / iPhone / Android ?
• Can I print Wirelessly?
• Does Rollo work with Chromebook?

Print Quality Issues 3

• There are white spots in my print
• My labels are not dark enough
• Barcode not printing clearly

Label Issues 6

• I'm printing blank labels
• Rollo is skipping labels or continuously feeding
• My label is printing sideways
• Same label keeps printing
• My shipping label faded during transit

View all 6

Other Issues 10

• My Rollo printer doesn't turn on
• Nothing happens when I try to print
• Rollo keeps beeping
• Rollo is making loud noise when printing
• I can't install driver on Windows XP

View all 10

Selling Channels 15

• Amazon
• Big Cartel
• BigCommerce
• Claims for Damaged or Lost Packages
• eBay

View all 15

Rollo Ship Promo Points 1

• How to redeem your Rollo Ship Promo Points

Tips and Tricks 3

• Setup Wireless Rollo without a phone
• Wireless Rollo and 8.5" x 11" Labels
• Adjusting Wireless Printer Settings

Label Adjustments 2

• Adjusting Label Margins
• Cropping a full size 8.5" x 11" page to a 4" x 6" label

Platform Setup 23

• Stamps.com Setup for Rollo Model X1038
• Shopify Setup for Rollo
• eBay Setup for Rollo
• PayPal Setup for Rollo
• ShipWorks Setup for Rollo

View all 23

Tips and Tricks 4

• Sharing Rollo over the network (Windows)
• Printing FBA Product ASIN labels
• Mac: Select default label size for Rollo
• International labels don't scan (Windows)