You can print eBay shipping labels on your Rollo printer in two ways: connect your eBay store to Rollo Ship and buy discounted labels there, or buy the label on eBay and print it in 4x6 format. Both methods are covered below.
At a glance
Two ways to print eBay labels on a Rollo
✓ Option 1 (recommended): connect eBay to Rollo Ship. Your eBay orders import into Rollo Ship, and you buy discounted labels there. Labels bought in Rollo Ship print in 4x6 format on a Rollo printer.
✓ Option 2: buy the label on eBay. Change the eBay label format to 4" x 6" before you print.
There's no label fee on your first 200 labels, then 5¢ per label (as low as 1¢ with Rollo Rewards). Carrier postage still applies.
Option 1 · Recommended
Connect your eBay store to Rollo Ship
✓ Discounted carrier rates: UPS® and USPS built in from the US; UPS® and Canada Post built in from Canada.
✓ Your own carrier accounts: connect your own FedEx® account (US and Canada) or Purolator® account (Canada only).
✓ Rate comparison: Rollo Ship compares carrier rates and sorts them by best value, price or speed.
✓ Order import: your eBay orders appear in the Orders tab, ready for labels.
✓ 4x6 labels: labels bought in Rollo Ship print in 4x6 format on a Rollo printer.
Connect eBay on a computer
- Open a browser and log in to Rollo Ship at ship.rollo.com.
- Go to Connections > Selling Channels.
- Click eBay and follow the on-screen steps to sign in and approve the connection.
- Your eBay orders appear in the Orders tab. Buy and print labels from there.
- A connection made on the website also shows up in the Rollo Ship mobile app.
If the eBay connection keeps spinning
This usually happens in the Rollo Ship mobile app. Try these steps in order:
- Uninstall the Rollo Ship app, reinstall it, and try connecting again.
- If it still spins, connect through the website instead. On a computer: log in to Rollo Ship and go to Connections > Selling Channels > eBay. No computer? Open ship.rollo.com in your phone's browser, open the browser menu and choose Desktop site (or Request desktop site), then connect from there.
- If the website also fails, clear your browser cache and cookies, close and reopen the browser, or try a private window or a different browser.
- Turn off any VPN on your phone or computer.
If eBay orders stop showing up in Rollo Ship
- Log in to Rollo Ship.
- Click the reload icon next to your profile name, then click Update All Markets.
- If orders still don't appear, go to Connections > Selling Channels, click Edit next to eBay and delete the connection.
- Log out of Rollo Ship, log back in, and reconnect eBay under Connections > Selling Channels.
For the full connection guide, see Connect eBay store to Rollo Ship.
Option 2
Print a label you bought on eBay
- In eBay, go to your orders and open the order with the label you want to print.
- Before you buy or print the label, find Print format. If it shows PDF 8" x 11", click Change.
- In Label printing preferences, select PDF file and the 4" x 6" label size, then click Save.
- Print the label and choose your Rollo as the printer.
In the eBay order details, click Change next to Print format.
Select PDF file and 4" x 6", then click Save.
Good to know
✓ Reprinting an 8" x 11" label: once the format is set to 4" x 6", go back to the order and reprint the label. The new 4" x 6" format applies.
✓ eBay mobile app: the app has no printer setting. Download or open the label PDF from the eBay app. On iPhone or iPad, you can print it straight to a Rollo Wireless Printer from the Files app. On other devices, print the PDF from a computer connected to your Rollo.
✓ International labels: some international labels, including Guam and Puerto Rico, may not offer the 4" x 6" option. It depends on the carrier. If there's no 4" x 6" option, buy the label through Rollo Ship instead. Rollo Ship supports international labels with paperless customs forms where the carrier supports them.
FAQs
eBay label questions
Can I print eBay shipping labels on a Rollo printer?
Yes. Connect your eBay store to Rollo Ship and buy labels there, or buy the label on eBay and set the label format to 4" x 6" before you print.
Why does my eBay label print too small or on more than one label?
The label is set to the PDF 8" x 11" format. In the eBay order, click Change next to Print format, select PDF file and 4" x 6", click Save, then reprint the label.
Does the Rollo Ship eBay integration work in Canada?
Yes. Rollo Ship integrates with eBay for US and Canadian accounts. From Canada, UPS® and Canada Post are built in, and you can connect your own FedEx® or Purolator® account.
How much does it cost to connect eBay to Rollo Ship?
Connecting your eBay store and importing orders is free. There's no label fee on your first 200 labels, then 5¢ per label (as low as 1¢ with Rollo Rewards). Carrier postage still applies.
Rollo Ship
Why shippers use Rollo Ship for eBay orders
Rollo Ship is multi-carrier shipping software with no paid plans or monthly fee. Your eBay orders import automatically, Rollo Ship compares carrier rates and sorts them by best value, price or speed, and you print 4x6 labels on your Rollo.
There's no label fee on your first 200 labels, then 5¢ per label (as low as 1¢ with Rollo Rewards).
Discounted postage is paid directly to the carrier through a funded account.
Shipping from your phone? Get the Rollo Ship app. Label printing from the app needs a compatible printer, such as the Rollo Wireless Printer over Wi-Fi.
Quick links
Connect eBay store to Rollo Ship
Create your first Rollo shipment
Rollo Ship per-label fees explained (U.S. and Canada)
How to generate shipping labels with Rollo Ship on Rollo USB
Set up Wireless Rollo for first use
Rollo Rewards
Still stuck? Chat with our support team, and we will walk through it with you.