Shipping Tips

Hazardous Shipping Requirements - HAZMAT
Shipping hazardous materials (HAZMAT) without proper declaration or packaging can pose significant safety risks to postal workers, facilities, emergency res...
Thu, 6 Mar, 2025 at 3:27 PM
Understanding UPS Additional Handling Charges
UPS imposes Additional Handling charges on packages that require extra attention during processing. These fees are determined solely by UPS and are intended...
Tue, 29 Jul, 2025 at 1:17 PM
USPS & UPS Hazardous Materials Shipping
Shipping hazardous materials (Hazmat) requires strict adherence to regulations designed to protect transportation networks, personnel, and the public. Both ...
Fri, 29 May, 2026 at 10:06 AM
Missing Rates or Service Not Available: Causes and Fixes (Including PO Box Ship-From Rules)
When Rollo Ship shows no rates, says a service is not available, or returns an error like "No valid price groups found for this combination of country ...
Mon, 3 Aug, 2026 at 10:18 AM
Schedule a USPS or UPS Pickup, or Find Drop-Off Locations
Buying a label in Rollo Ship does not include a pickup. You schedule the pickup as a separate step in Rollo Ship, or you can drop the package at any local U...
Mon, 3 Aug, 2026 at 10:16 AM
Add Authorized Users or Team Members to a Rollo Ship Account
There is no self-service option in the Rollo Ship dashboard to add team members yet. However, Rollo support can now add "sub-users" to your accoun...
Sun, 2 Aug, 2026 at 7:04 PM
Void an Unused Shipping Label and Get Refunded: Timelines per Carrier
If you created a label you will not use, request a void from the Shipped tab in Rollo Ship within the carrier's void window (7 days for USPS and UPS shi...
Sun, 2 Aug, 2026 at 7:11 PM
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